Commercial direction
AI strategy, identification of commercial AI opportunities, ROI assessment, prioritisation and roadmap development.
WE TAKE ON THE RISK, NOT YOU
Our Guarantee
Beginning an engagement with a new AI partner should not mean carrying all of the initial commercial risk yourself. ScaleEnabler accepts the responsibility of demonstrating the quality and relevance of its work early.
If, for whatever reason, you are not satisfied with the work produced for you during the first month, we will cancel the engagement and you will be charged nothing.
Why we take on the risk
We should earn your confidence by producing valuable, relevant work. The first month should give you meaningful evidence of its quality and usefulness, so you can decide whether to continue with a clear view of what ScaleEnabler brings to your firm.
You should not feel locked into a longer engagement before we have demonstrated our value. This guarantee reflects our confidence in producing commercially relevant work quickly and makes the decision to begin substantially easier and lower-risk for you.
What the first month should demonstrate
Early work should give you tangible evidence of progress and a meaningful basis for judging whether it is useful to your firm. Depending on the agreed engagement, it could include:
Practical agent opportunities
Identification of relevant agent opportunities, initial agent design, prototypes or early agent development.
Responsible implementation
Governance considerations and implementation planning, including where human judgement and review belong in the work.
Adoption and capability
Consideration of how your people will use the proposed capability, what support they need and how the firm can prepare for adoption.
Every engagement has its own priorities; it will not necessarily include every item above. What matters is that you can see progress and assess the commercial relevance of the work being produced.
How the guarantee works
- Review the work ScaleEnabler produces for you during the first month.
- If, for whatever reason, you are not satisfied with that work, tell us you wish to invoke the guarantee. We will cancel the engagement.
- You will be charged nothing for that engagement period. You are not required to continue simply because the engagement has commenced.
The guarantee concerns your satisfaction with the work ScaleEnabler produces during the first month. It does not guarantee revenue, cost savings, ROI, profit improvement, capacity improvement or any particular financial result.
A fair arrangement for both parties
What happens to the work if the guarantee is invoked
If the engagement is cancelled under this guarantee and no fee is charged, ownership of the work produced during that period does not transfer to the client. ScaleEnabler retains all rights in that work, and any ScaleEnabler-developed agents made available to the client during the engagement will be withdrawn and deleted from the client environment.
The client cannot continue using unpaid ScaleEnabler deliverables after cancellation. Any other ScaleEnabler IP provided solely as part of that unpaid engagement remains ScaleEnabler's IP.
This is the reciprocal element of the guarantee: you pay nothing for that period, while ScaleEnabler retains its unpaid work and IP.
Alongside the founding-client offer
Suitable clients in the current founding-client / early case-study program have an unusually strong combination of commercial incentives and protection:
- An initial 90-day / three-month engagement.
- An objective of delivering up to A$100,000 of commercial value to each client.
- Substantial founding-client discounts.
- The first-month satisfaction guarantee.
The commercial-value objective is an ambition for the engagement, not a guaranteed financial return. The first-month satisfaction guarantee sits alongside the founding-client offer and further reduces the risk of beginning.
Give us the opportunity to demonstrate our value.
If you are satisfied, we continue building the relationship and delivering value. If you invoke the first-month guarantee, the engagement ends, you pay nothing, and ScaleEnabler retains and withdraws its unpaid work.
We believe the responsibility for demonstrating value at the beginning of an engagement should sit substantially with us, not with you.
View the Founding-Client Offer